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Shiri Adventures Privacy Policy

Shiri Adventures Privacy Policy

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Outline

Privacy Policy

Shiri Adventures we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website, book tours, or use our services. Please read it carefully to understand your rights and how we handle your information.

Information We Collect

We collect different types of information to improve our services and provide the best experience.

Personal Information

We collect personal details when you:

  • Book a safari or tour with us
  • Sign up for newsletters or promotional offers
  • Contact customer support via email, phone, or chat
  • Engage with us on social media

The personal data we collect may include:

  • Full Name
  • Email Address
  • Phone Number
  • Passport Details (if required for travel permits)
  • Payment Information (processed securely)
  • Emergency Contact Details

Non-Personal Information

We also collect non-identifiable data through cookies and analytics tools, such as:

  • Browser type and version
  • IP address and location
  • Pages visited on our website
  • Device information (mobile or desktop)
  • Referral sources (how you found our website)

This data helps us analyze traffic trends, enhance user experience, and improve marketing efforts.

How We Use Your Information

We collect and process your data for the following purposes:

Booking & Travel Arrangements

  • To process and confirm your tour reservations
  • To issue invoices and process secure payments
  • To communicate important trip details such as itineraries, flight schedules, and hotel bookings

Customer Support & Communication

  • To respond to inquiries, complaints, or travel assistance requests
  • To send booking confirmations, updates, and reminders

Marketing & Promotions

  • To send newsletters, special offers, and safari deals (you can opt out anytime)
  • To conduct surveys and get feedback on our services

Website Performance & Security

  • To monitor website usage and improve our services
  • To detect and prevent fraud, spam, or security threats

Shiri Adventures does not sell or share your personal information with third parties for profit.

How We Protect Your Data

We implement strict security measures to protect your personal information, including:

  • SSL Encryption for secure transactions and data transmission
  • Secure Payment Processors like Stripe and PayPal
  • Restricted Access to sensitive data, limited to authorized staff only
  • Regular Security Audits to monitor and update our systems for potential threats

Despite these measures, no online platform is 100% secure. We advise users to take precautions when sharing sensitive information online.

Cookies & Tracking Technologies

 What Are Cookies?

Cookies are small text files stored on your device that help our website function efficiently.

Why We Use Cookies

We use cookies to:

  • Improve website speed and performance
  • Personalize your browsing experience
  • Track website traffic and analytics data
  • Remember your preferences (language, currency, etc.)

Managing Cookies

You can disable cookies in your browser settings, but some website features may not function properly.

Third-Party Services & Data Sharing

We work with trusted third-party service providers to facilitate our operations. These include:

  • Payment Processors for secure transactions (e.g., Stripe, PayPal, local banks)
  • Travel Partners such as hotels, airlines, and tour operators (only necessary booking details are shared)
  • Marketing Tools like Google Analytics and Facebook Pixel to monitor website performance

We ensure that all third-party partners comply with privacy and data protection laws.

Your Rights & Choices

You have the following rights regarding your personal data:

  • Right to Access – Request a copy of the data we hold about you
  • Right to Correction – Update any incorrect or outdated information
  • Right to Deletion – Ask us to remove your personal data (subject to legal retention policies)
  • Right to Opt-Out – Unsubscribe from marketing emails anytime
  • Right to Restrict Processing – Limit how we use your information

To exercise these rights, please email us at info@shiriadventures.com

Data Retention Policy

We retain your personal data only as long as necessary to:

  • Fulfill your travel bookings and legal obligations
  • Resolve disputes or customer service issues
  • Maintain business and financial records

Once data is no longer needed, we securely delete or anonymize it.

Updates to This Privacy Policy

We may update this Privacy Policy to reflect:

  • Changes in data protection laws
  • Business operations updates
  • Security best practices

We encourage you to review this policy periodically. Continued use of our services after policy changes means you accept the revised terms.

Contact Us

If you have questions about our Privacy Policy or data practices, please contact us:

  • Email: info@shiriadventures.com
  • Address: United Republic of Tanzania, Kilimanjaro Region | NSSF Building | Aga Khan Rd – 4th Floor
  • Phone: +255743689184

Shiri Adventures is committed to protecting your privacy and ensuring a safe and enjoyable experience.

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  • BASED IN TANZANIA
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